Skip to main content

ARIS Technical Help

General notices

  • You can install ARIS server along with ARIS Risk and Compliance on one machine. The ARIS Risk and Compliance installation procedure is described in the ARIS Risk and Compliance Installation Guide. For advanced installations, it is strongly recommended that you request an installation service from ARIS Professional Services. This is of particular importance when you intend to install ARIS across several computers/VMs (distributed installation). A scenario this specific requires in-depth knowledge of the technical infrastructure and environment. This information cannot be included in the product documentation and must be obtained through specialized training. Contact your ARIS representative for more information.

  • In general, it is advisable to use up-to-date hardware taking into account the number of users who will be accessing ARIS.

  • When you combine various technologies, please observe the manufacturers' instructions, particularly announcements concerning releases on their Internet pages. We cannot guarantee proper functioning and installation of approved third-party systems and do not support them. Always follow the instructions provided in the installation manuals of the relevant manufacturers. If you experience difficulties, please contact the relevant manufacturer.

  • If you need help installing third-party systems, contact your local ARIS sales organization. Please note that this type of manufacturer-specific or customer-specific customization is not covered by the standard ARIS software maintenance agreement and can be performed only on special request and agreement.

  • If you use external libraries, you must ensure that you have installed the latest security-relevant patches.

  • Please consider the legal notices.