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ARIS Technical Help

Delete a tenant

If you delete a tenant all tenant information are lost:

  • Databases

  • User data (users, privileges and licenses)

  • ARIS document storage data including all access rights

  • Process Governance data

  • Ad hoc analyses and queries

Prerequisites

  • ARIS server installation

  • Users need the following function privileges. The function privileges depend on the license. Therefore, you may not be able to assign all of the function privileges shown.

    • Analysis administrator

    • License administrator

    • Risk and Compliance administrator

    • Portal administrator

    • Collaboration administrator

    • Process Governance administrator

    • Database administrator

    • Server administrator

    • Dashboard administrator

    • Technical configuration administrator

    • Document administrator

    • User administrator

Warning

If you delete a tenant all tenant information are lost.

Procedure. Procedure
  1. Back up the tenant in order to be able to restore data again.

  2. Start ARIS Cloud Controller (ACC) and establish a connection.

  3. Enter: delete tenant <Tenant name> username=<user name of a user holding the required privileges> password=<this user's password>

    Deletes the specified tenant and all its associated data from the system. User name and password of an administrative user have to be specified using the parameters master.tenant.user.name and master.tenant.user.pwd , respectively. If values contain special characters, you must quote the strings and special characters. If a password for example is User&12345 , you must enter password=\"User\&12345\"

      Warning

      If the optional force keyword is used, the security question Are you sure? is not displayed and the tenant and its data will be deleted without further prompting the user.

    The tenant has been deleted.

    You can also manage tenants using the ARIS Administration's command line tools or Tenant Management.