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ARIS Technical Help

Customize ARIS

Administrators can customize ARIS to meet the needs of your particular organization. To learn about the configuration, please refer to the ARIS Administration’s online help and configure the user interface.

If you want to modify the configuration, please get in touch with us or a partner who is trained in making configuration changes to ARIS. Configuration changes can only be performed if you requested and agreed on them.

If you plan to make configuration changes on your own, make sure that you have all the necessary knowledge and skills required to change the configuration. This knowledge is provided in the instructor-led ARIS Connect Portal Configuration training course, which is available to partners and customers at ARIS Academy. It is recommended that you document any changes so that you can roll back the changes you make. Please note that customization and training services are not covered by the standard software maintenance contract.

Warning

Advanced configuration changes may require the use of XML configuration. Errors in XML configuration files can have serious consequences. You may no longer be able to start ARIS.

If you make configuration changes, you are the owner of those configuration changes and are solely liable for the result. We cannot be held liable for erroneous configurations that lead to unstable systems or other unwanted results. ARIS support has no obligation to assist you in configuring ARIS beyond self-service configuration. The knowledge required for proper configuration is provided in the course mentioned above. If you have any questions, please contact your ARIS sales representative.